Refund Policy

Last updated: November 2025

Chez Stanley offers meditation, sound-healing, mentoring, and energy healing experiences designed to nurture personal wellbeing and growth. Because our offerings are often experiential, we provide the following refund guidance:

Workshops, Classes & Sessions

• Cancellations made more than 48 hours before your booked session are eligible for a full refund or credit.

• Cancellations made within 48 hours are non-refundable but may be rescheduled once at Chez’s discretion.

• No-shows forfeit the session fee.

Gift Vouchers

• Gift vouchers are non-refundable and non-transferable for cash value.

• Vouchers may be used toward any eligible service or product within their validity period.

• Expired vouchers cannot be reissued or extended, except at Chez’s discretion in exceptional circumstances.

• If a session purchased via a voucher is cancelled by Chez, the voucher will remain valid or be reissued.

Bundled Services & Packages

• Bundled offerings (e.g. meditation packs) are provided at a discounted rate and are non-refundable once commenced.

• If unforeseen circumstances prevent completion, Chez may, at her discretion, offer credit toward future services.

• All included sessions must be used within the timeframe stated at purchase, unless extended by mutual agreement.

Mentorship Programs

• Mentorship programs require significant preparation and personalised support.

• A non-refundable deposit is due upon enrolment to secure your place.

• Once a mentorship program has commenced, fees are non-refundable, except where required under Australian Consumer Law.

• In exceptional circumstances (e.g. illness, emergency), Chez may offer to pause or reschedule sessions.

Event Cancellations by Chez Stanley

If we need to cancel or reschedule an event, you will be offered a full refund or transfer to another date.

Contact

For refund or reschedule requests, please email connect@chezstanley.com.au with your name, booking date, and transaction details.